Privacy Policy

1. Who we are

This Privacy Policy explains how Reasonix ("we", "our", "the studio") collects, uses, and protects information when you visit this website or get in touch with us.

If you have questions about this policy, contact us at [[EMAIL]].

2. Information we collect

Information you give us directly — when you fill in our contact form, this can include your name, email address, phone number, company name, current website, and any message or project details you share.

Information sent via WhatsApp — if you contact us through the WhatsApp button or the contact form's WhatsApp handoff, the message content and your phone number are shared with us through WhatsApp, subject to WhatsApp's own privacy practices.

Information collected automatically — like most websites, our hosting provider and any analytics tools we use may automatically log standard technical information such as IP address, browser type, device type, and pages visited, for security and performance purposes.

3. How we use your information

To respond to your enquiry and discuss a potential project.

To deliver, manage, and communicate about work you've engaged us for.

To maintain the security and technical performance of this website.

To meet legal or accounting obligations where required.

We do not use your information for unrelated marketing without your consent, and we do not sell your personal information to anyone.

4. How we share your information

We share information only where necessary: with service providers that help us operate (such as our website host, form handling, or communication tools like WhatsApp), or where required by law.

Any third-party service we use is only given the information it needs to perform its function, and remains subject to its own privacy terms.

5. Data retention

We keep enquiry and project-related information for as long as needed to respond to you, deliver a project, and meet any legal or accounting requirements afterwards. You can ask us to delete information that isn't otherwise required to be kept — see "Your rights" below.

6. Your rights

Depending on where you're based, you may have the right to access, correct, or request deletion of the personal information we hold about you, and to object to or restrict certain uses of it.

To exercise any of these rights, email us at [[EMAIL]] and we'll respond as soon as reasonably possible.

7. Cookies

This site may use essential cookies or similar local storage needed for it to function correctly (for example, remembering your light/dark theme preference). If we add analytics or marketing cookies in future, this policy will be updated to reflect that, along with a way to manage your preferences.

8. Data security

We take reasonable technical and organisational measures to protect the information we hold, but no method of transmission or storage over the internet is ever completely secure, and we cannot guarantee absolute security.

9. International transfers

As we work with clients globally, information may be processed or stored in countries other than your own. Where this happens, we take reasonable steps to ensure it's handled in line with this policy.

10. Third-party links

This site may link to third-party websites (for example, our online booking tool or social profiles). We aren't responsible for the privacy practices of sites we don't operate — please review their own policies.

11. Children's privacy

This website and our services are intended for businesses and professionals, not children. We do not knowingly collect personal information from anyone under 16.

12. Changes to this policy

We may update this policy from time to time as our practices or the law changes. The version on this page is always the current one.